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Receiver 1 will not work unless receiver 2 is on

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My Mom has one receiver in the living room and a second in a back room. The living room receiver will not work unless the back room receiver is on. They can be tuned to different channels, doesn't matter as long as they are on. But the moment I turn off the back room receiver the front receiver instantly loses audio and the picture freezes. Give a few seconds and the picture goes away completely. Turn the back receiver on again and the front receiver is instantly restored. I called Tech Support and after a half hour on the phone she implied that I must not know how to use the remote...like I used it to turn off the back and it somehow affected the front. I wasn't even using a remote. I really hope someone can shed some light on the issue. Old school receivers, no HD or DVRs.


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