Hi, I've had my GenieGO for a while now and I've never seemed to got it to work. I have the app on my iPhone, iPad and Macbook. I've tried the Out of Home Access and it didn't work. I did the firewall settings and nothing happened. I press the watch now button and I get the "Your HD DVR is currently busy and cannot support streaming. Please try again later. (HTTP/503) message. Also, when I try to download a show to my phone it says waiting to prepare for hours. Nothing happens. All the lights on the GenieGO are blue but I don't know what I'm doing wrong. Any help or suggestions?
Thank you.