Android DirecTV app. version 2.2.4
DirecTV coax connected to internet router via "Connected Home Adapter" DCA2SR0-01
After routinely failing to stream since sign up and the install, and having been told by support that the engineers were working on the problem, I decided to try this again this morning.
Ran the app. In the upper right hand corner, it starts out displaying "out of home", then correctly identified my HD DVR as "LIVING RM". Good so far.
Then I selected a program from the "Live TV Streaming" column and select to watch on Tablet.
That worked, for about 8 minutes before I got:
"Live Streaming Unavailable. An HD DVR was not found on your network. Please
connect to the same network as your HD DVR and try again. If the problem persists
please visit Help for more information."
I go back to the main menu, and it STILL has "LIVING RM" identified!!! (That would be the HD DVR "not on the network")
I try again several times, but always just get the "Live Streaming Unavailable" message right away. Then about twenty minutes later, I try and it WORKS AGAIN.
Then after ten or fifteen minutes, we're right back to unavailable.
I can routinely stream NetFlix, across my 18Mbit broadband, and if internet bandwidth were the issue, why on earth would it matter if the app could see an HD DVR?
Why is this "streaming" facility so flakey?
And on another associated topic, why can you supposedly stream via WiFi to a tablet, but you cannot stream via WIRED ETHERNET to a desktop PC? Seems to me that would certainly eliminate the potential for bandwidth issues from the situation. This is almost more confusing than the chronic streaming failure.
Obviously this has been a HUGE issue for a very long time. Why is there no diagnostic app we can run on our devices to see and/or help YOU figure out the specifics of problem?
Would this work better if the HD DVR (tuner) were connected DIRECTLY to the internet router via CAT-5? I have the wires in place, but the installer saw them and installed the "Connected Home Adapter" anyway, so I assumed it was the preferred method.