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Re: I've been down this road many times, I know how to check my wires, thank...

bacardistuff wrote:  then some jackass from DirecTV can come out to my house & waste his/her time. Because that’s the way I roll & I hung up on her.  Hopefully that makes you feel better.

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Re: I've been down this road many times, I know how to check my wires, thank...

We're all customers like you, not DirecTV employees.   Perhaps we can help you if you provide details about the problem your having, including exact error messages, equipment model numbers,...

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Re: RC71 doesn't retain RF setting

The RC71 does in fact works in the 2.4 range  so all that wireless stuff may be interfering

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Re: Can not get Rc-65 remote to turn on Sony receiver. Volume and turning it...

The TV ON & OFF keys are strictly for TV's & SAT's, nothing else. Av receivers have to use the middle PWR key in the AV1 or AV2 device for power. 

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Re: Can not get Rc-65 remote to turn on Sony receiver. Volume and turning it...

All DIRECTV® remotes only send TV and receiver ON and/or OFF receiver commands vis the ON and OFF buttons.  Power commands for AV1 and AV2 are never sent on those buttons.  only way to use ON and OFF...

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program genie remote to control sound system?

can i program genie ir remote to control volume on rca theater surround system?

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Re: program genie remote to control sound system?

What model of Genie and what model of remote?

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DVR cuts off end of shows

Hoping someone can help me figure out what's going on.    This happens on shows that go a little long.   For example, American Horror Story (which can vary from an hour up to 1:20) or last night's SNL...

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Re: DVR cuts off end of shows

Sometimes the networks don't send the right data to the guide maker that is then sent to DTV you can try recording the next program after it and in case of live programs the DVR should give you the...

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Re: DVR cuts off end of shows

Thanks!  I have added time but still the same thing.  I could try the next show thing to see how that works.  It's just odd that it shows the entire show as recorded.   The SNL 40th shows 3.5 hours...

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Remote turns on TV in different room

I have a genie system and having an odd issue.  We have one of the little remote boxes in our living room on the ground floor.  When we turn on that TV, it will also turn on the TV in the basement...

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Stutter and audio cuts out in DIRECTV 4K UHD

 Have a new Samsung 4k UHD HU8550 and Genie 44 with RVU. The picture stutters and audio cuts in and out. Lots of pixeling. The remote is very slow changing channels. DTV has had 5 different techs work...

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Re: We are using our HR34-700 DVR in our RV and need to connect to a Round...

You need a SWM8 module and a 29v power inserter or a different receiver as the HR34 is SWM only and you will not get HD channels.

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Re: WatchESPN

My guess is when the door opens for Directv subscribers there will be an app update. But I do what you do; I have downloaded Watch ESPN, Watch ABC, Watch ABC Family, and Watch Disney in anticipation of...

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Re: WatchESPN

I bet we don't have to upgrade the app, I bet they will just update the web page, and we will be in the drop down box.I just downloaded Fox Sports Go, and it said Directv is not access to fox go. So...

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Re: DVR cuts off end of shows

Same issue for me.  It also happened on the SNL show... ended before the recording was over, and showed there was still 40 minutes or so left that had been recorded.  Same thing happened to me a couple...

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Re: We are using our HR34-700 DVR in our RV and need to connect to a Round...

Thank you.  Can I assume my existing 21v Power Inserter won't work?  Can I mount the SWM8 module anywhere on the RG59 cable between the Power Inserter and the dish?

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Re: We are using our HR34-700 DVR in our RV and need to connect to a Round...

You need two cables from the dual LNB to the SWM8 switch  from there you connect a cable from the SWM 1 port to the power inserter  PWR to SWM, then a jumper from Signal to IRD from power to supply to...

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Disable internet connection

We live in an area where we have to use satellite internet with limited data allowance and do not want anyone in household to use any apps or demand shows or movies because it would wipe out our data...

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Re: Disable internet connection

Go to MENU -> SETTINGS -> NETWORK SETTINGS -> RESTORE DEFAULTS

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