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Re: How much data/bandwidth does the internet connection use?

Since I'm on Exede satellite internet with a 10Gb cap I'm always concerned about usage. I have my Genie connected via a wireless connection and I monitor usage everyday. I have not detected any...

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Re: Why does my DVR delete programs randomly?

I was told by DirecTV that they "hope" to have this fixed in a "FEW WEEKS"!!! Meanwhile, my recordings are being deleted. So, for atleast one month of service, that I pay for, I will not be able to...

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Re: WWE Network

Well obviously I would. I live in a "dead area" as far as internet coverage is concerned. By the time I add the price per month to get internet coverage at home + the monthly fee for the network, I...

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Re: how do you use autotune with th RC71 remote

OK ... Some terms I'm not certain of: "Series Record"  ???   What is this and how do I do it? Playback from the Playlist ... I suspect I can figure this out with a little experimentation, but how does...

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Re: C-31 mini client

I have 2 other C-41 mini's and this one was for a quest bedroom that would never get watched except for the rare accasion when we have a guest. Maybe 2 - 3 times a year.

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Re: GenieGo keeps forgetting that home network WAS set up!

I received, on both the phone and iPad, the message "COngratulations youare now set up for out of home access".  But - I'm out of home, and neitherwork, either on cell or WiFi  On Thu, Jun 5, 2014 at...

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Re: Genie HD-DVR unresponsive in guide, playlist, FFW, etc.

I have an HR34 (and an HR22 and 2 HR24s - and a THR22) and I can make it happen often, especially when the HR34 is in screen saver mode. Hit the Menu button; it takes forever for My DIRECTV to...

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Re: Genie HD-DVR unresponsive in guide, playlist, FFW, etc.

Sounds like your HR34 has a problem, possibly hard drive related. 

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Re: GenieGo keeps forgetting that home network WAS set up!

It should work via a WiFi hotspot, unless that hotspot is limiting access to certain services, like video streaming.  Have you tried other WiFi networks outside your home network?  And it's working...

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Re: C-31 mini client

DirecTV doesn't care how often you use the Genie Client.  It still needs to be active on your account and will incur a monthly charge.

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Re: how do you use autotune with th RC71 remote

You might want to review the User Manual for your DVR here ....Manuals: Guides for all your Equipment | DIRECTV Support

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Re: how do you use autotune with th RC71 remote

Series record aka season pass, means that you set a particular show to record and the DVR will record it when it airs. This is the purpose of the DVR.  Once the sow is recorded, you will go to your...

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Re: Genie HD-DVR unresponsive in guide, playlist, FFW, etc.

wow.  I am already a Tier3 customer.  I'm sure they'd love it if I reported yet another problem ken

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Re: What do you do if tech support can't fix your problem?

Case management is a good option, but generally you're assigned there you can't just put someone into case management per request.

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Re: How do you hide you email address?

The setting is under "my profile" but not to worry is set to not show as default. You might see it when you post but all we see is rjason

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Re: Video Output of Wireless Genie mini?

The wireless clients outputs the same resolutions as other DirecTV receivers. Those resolutions are 480i, 480p, 720p, 1080i, & 1080p/24

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Does a lost signal message on a hr24/100 reciever mean it needs to be...

Does a lost signal message on a hr24/100 reciever mean it needs to be replaced because it is somewhat less than 90 days old?

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Re: cannot watch programs on DVR message

If your DVR is connected to the internet then you probably have to go into network set up and repeat network set up on the H25. If it's not connected to the internet then just reset the HR24.

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Re: Does a lost signal message on a hr24/100 reciever mean it needs to be...

Is there a numbered error message or are you just seeing a blank screen that states no signal

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Re: Blackout of MLB Baseball Game

Cool.  I see the game and channel.  It’s highlighted in BLUE.  Which, to me means it should be on.  It shows that games highlighted in gray are supposed be blacked out. Just hope it’s not!  Thanks!

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