here are many ways to get service issues addressed: phone, email, social media...
No ... there isn't.
See - you exhibit the very problem I describe.
In the first sentence of my post *I* said that there was no customer service forum.
In my second sentence *I* said that there are [numerous technical forums]
My thinking in asking was that people familiar with DirecTV forums might know where it is...
but instead ....
In what world....
on what planet ....
did you think that feeding my own observations back to me was in any way, shape or form a solution to the problem.
Me: Why is there no customer service forum and only a technical support forum?
You: This is a technical support forum and not a customer service forum.
Me: you don't say? Wow that clears things up
I'm done here. I'll mark the thread answered. Dealing with people at this low level gives me headaches.