LOL
If I were even a tiny bit on the fence about staying with DirecTV - you and your arrogant attitude pushed me off.
Billing? Where did I discuss billing?
I had my DVR fail and DirecTV said it would be 7 to 10 business days to replace it.
In the mean time I would just do without.
I asked to speak to a supervisor and was told, yes, that IS how we treat existing customers.
Yet if I were a Charter customer converting to DirecTV, a van would come screeching to a halt in my driveway before I got off the phone.
Yes, Brooklynn ---All of DirecTV is as snarky and arrogant as you
And I'm gone!
I'll quote my post and your response in my letter