It is a waste of time forcing software downloads as you are just getting the same version you already have in the best cases and in the worst case you will download beta testing software that can cause even more problems.
Errors on the hard drive is usually the first sign of a hard drive failure and with the freezing it is best to replace the Genie call DTV $20 shipping or $50 for a tech both free within 90 days of install or if you have the protection plan.