Peds - I simply moved the genie to another side of the basement. The only reason I unplugged it was for ease of moving, not to reconnect it in any other fashion. The cable does go directly to the SWM splitter. I tried unplugging/replugging that as well.
If the culprit is my router, how would I know and how would I correct this? If I replaced or turned off the router, what would be my next step? Thanks!