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Re: Service Call for Low Signal Strength

Pay no attention to the argumentative posts, you do in fact need a service call and when you call in simply tell the tech you get the 771 all the time.(as was suggested earlier)

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Re: HR34-700 Super Slow

Shannon,  Rkkingme had the DECA BB plus the HR44 direct connected to the router.  That's why the DECA BB wasn't working.  He disconnected the DECA BB but left the direct connection on the Genie and all...

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Re: Anyone knows any MDU dealers and apartments around the Los...

Ahhh, it appears that the OP has no southern exposure thus is seeking a new place to rent where he can get Directv.

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Re: My log in information and password

See answers to your post here ....Can someone assist me with the log in and my password

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CODE 775/NOT DETECTING SWM. HELP!!!

TV was working fine earlier. Left home and came back to message 775 on TV. Called CS and they said unplug for 15 seconds and reset. Once plugged back up message still didn't go away. What can I do to...

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Re: HR34-700 Super Slow

My HR34 unit was locking me out multiple times an hour. It wouldn't accept input from the remote or the buttons on the front. The DECA was working, but I moved it to the bedroom to get it closer to the...

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Re: I don't have "Music and Pictures' on my Extras menu

I'm just cycling power by removing the power from the back of the Genie.

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Re: Does anybody else had a bad expericent with a technician??

Yeah, after initial introductions and system discussion I always ask the same 2 questions. 1) Where do YOU want your DTV receiver and is there an existing coax cable in this room. I don't even walk...

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Re: Slow download...

13.66 upload and 5.83 download.  Each network having their own server makes sense.  Tried a different program it worked fine.  Is this normal or is there a way to communicate so it gets back to the...

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Re: CODE 775/NOT DETECTING SWM. HELP!!!

for starters make sure your power inserter is plugged in and it has a solid green light on

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Re: CODE 775/NOT DETECTING SWM. HELP!!!

It's plugged up and the light is solid green. It's plugged into the master br into model C41-700 but the main receiver is in the living room.

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Re: CODE 775/NOT DETECTING SWM. HELP!!!

is that where it always has been? or did some one moved it?

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Re: CODE 775/NOT DETECTING SWM. HELP!!!

IIt has always been there. I didn't even know it existed til today when I called Technical Support.

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A large Closed Captioning box is blocking the picture

We require closed captioning. It has been working fine for months, then suddenly a couple weeks ago a large black box started appearing on the screen sometimes, blocking most of the picture and the...

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Re: A large Closed Captioning box is blocking the picture

you need to change the CC mode to CC1

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Re: A large Closed Captioning box is blocking the picture

Unfortunately this is a known issue. Engineering is working on it but they don't have an estimated time/date that it will be resolved.  It is affecting almost everyone and there is no workaround.

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Re: Changing scheduled recordings from SD to HD channels.

Thanks for replying! I do have both those things and am all equipped for HD, I was just short the TV until a few days from now. Because I had only an SD TV I've been watching and recording things on...

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Re: Changing scheduled recordings from SD to HD channels.

You will have to go into series manager and clean house.Then setup on the hd channels

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Re: incorrect instructions for RC71

What model is you tv

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Re: Changing scheduled recordings from SD to HD channels.

I suppose I could cancel each series on the SD channels and reschedule them on the HDs, but that would be a pain in the neck. If I have to that's what I'll do, but I'm wondering if there's a way to do...

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